Calibrify Customer Portal

Give every customer a living view of their calibration program

Stop burying certificate requests in email. The Calibrify Customer Portal gives your clients instant access to reports, renewals, and status updates while staying fully branded as your lab. Secure, invite-only access with frictionless 2FA keeps data protected without slowing anyone down.

Why calibration labs are rolling this out now

White labeled for every customer

Match your colors, logo, tone, and email domain so customers only see your brand. Calibrify stays invisible in the background.

Self-service without losing control

Deliver on-demand certificates, asset lists, and activity history while giving account managers insight into every login and download.

Secure contact-based invites

Frictionless two-factor authentication routes a time-bound login link to a validated contact, so you can grant access in seconds without passwords to reset.

What customers can do on day one

Everything certificate related

  • Search, view, and download current and historical certificates instantly.
  • See upcoming expirations with recommended renewal windows.
  • Filter equipment by location, department, or asset owner in seconds.

Operational visibility for plant teams

  • Monitor due dates and status for every piece of equipment on the floor.
  • Trigger service requests without leaving the portal.
  • Track open orders, in-progress calibrations, and deliveries.

All activity is logged for audit trails, giving your quality manager proof of access, downloads, and user acknowledgement.

Built for calibration teams, not generic portals

  • Calibration-native data model: Pulls straight from your Calibrify job records, assets, and certificates so there is no duplicate publishing step.
  • Role-aware sharing: Invite buyers, maintenance supervisors, quality managers, and auditors with scoping that respects what each persona should see.
  • Automated renewal nudges: Send proactive reminders when expirations approach, complete with links back into the portal to download records or request service.
  • Universal access modes: Works on desktop, tablet, or mobile with offline-aware caching for on-site inspections.

Roadmap: beyond certificates and due dates

The portal is designed to grow with you. Coming releases build deeper collaboration between your lab and your customers.

  • Embedded AI agent to answer uncertainty, tolerances, and job status questions instantly.
  • Estimate acceptance workflows with quote approvals, PO capture, and kickoff handoffs.
  • Order management so customers can track received, in-process, and shipped assets.
  • Shared project timelines and compliance documentation in one place.

Launch in weeks, not quarters

We handle implementation, customer onboarding templates, and SSO configuration. You focus on calibrating while your clients enjoy real-time transparency.

FAQs

How do customers access the portal?

Invite a validated contact and Calibrify emails a secure magic link. Each login is protected with a second-factor code delivered to their inbox, so no passwords are stored or shared.

Can we restrict which assets a customer sees?

Yes. Scope access by company, location, business unit, or individual asset tags. Role templates help you stay consistent across large accounts.

Does the portal support our quality audits?

All downloads, acknowledgements, and status changes are recorded. Export audit trails or grant temporary auditor logins with read-only permissions.

Ready to give customers a modern calibration experience?

See how the Calibrify Customer Portal blends white-labeled branding, frictionless security, and calibration-native data so customers stay informed without your team chasing emails.

Need help planning your rollout?

We will map your customer segments, invitations, and compliance policies to the portal experience.

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